RedialBPO
  • Services
    • Inbound Call Center
      • Customer Service
      • Tech Support
      • Transfer Service
    • Outbound Call Center
      • Debt Collection
      • Lead Generation
      • Appointment Setting
    • Non-Voice Call Center
      • Live Chat Services
      • Data Processing
      • Email Request Services
  • Industries
    • Financial Services
    • Healthcare Services
    • IT Services
    • Retail Services
    • Telecom Services
    • Hospitality and Travel Services
    • Logistics Services
    • Automotive Services
    • Insurance Services
    • Utility and Energy Services
  • Our Vision
  • Company
    • About Us
    • Our Team
    • Blog
    • Careers
    • Contact Us
  • We’re Hiring
  • Menu Menu
Cynthia

About Cynthia

This author has not written his bio yet.
But we are proud to say that Cynthia contributed 7 entries already.

Entries by Cynthia

Delivering Work-at-Home from the Baja Nearshore

April 28, 2020 in Uncategorized /by Cynthia

Challenging times call for inventive measures.  Since the start of the coronavirus pandemic, Redial BPO has remained committed to delivering the best possible outcomes for our clients and their nearshore contact center needs. That is what their consumers deserve.  But what became apparent very quickly was that if Redial BPO was going to ensure seamless […]

Cynthia

Most Important BCP Contact Center Practices Through the Coronavirus.

March 7, 2020 in Nearshore Call Center News, News /by Cynthia

I take no great pleasure in writing this blog but as one of the co-founders of an emerging nearshore call center in Tijuana, Mexico. I want to share my thoughts with friends and colleagues in the contact center community. As we all look to fortify our contact centers against the coronavirus and ensure the health […]

Cynthia

South Africa in Redial BPO’s Cross-Hairs?

December 6, 2019 in Nearshore Call Center News /by Cynthia

I recently returned to the US from a whirlwind tour of the outsourcing industry in South Africa, a trip that really marked me personally and professionally. South Africa clearly brings a host of opportunities for an expanding company like Redial BPO, given the complementary nature of our Tijuana-based business model with more far-flung offshore delivery.  […]

Cynthia

Mexico is the Customer Experience Support for American Start-US.

November 4, 2019 in Nearshore Call Center News /by Cynthia

Mexico call center nearshore experience support for American Start-Ups A lot is happening with US start-up companies gaining more traction with customers in the current commercial climate.  This is exciting stuff. America’s bright entrepreneurs have more opportunities than ever. But, success for start-up firms is not easy, and everything needs to fall into the right […]

Cynthia

US Customer Experience is a Bilingual Affair

September 23, 2019 in Nearshore Call Center News /by Cynthia

Nothing is more fascinating than a look at how the United States is evolving as a consumer market so as   And, the changes can be tracked across a wide variety of demographics. None, though, has been as pronounced as the growth of the US Spanish-speaking population.  While this trend has emerged over the past […]

Cynthia

Why Outsource on The Baja?

August 23, 2019 in Uncategorized /by Cynthia

Outsourcing in the Baja by Distributing the responsibilities of a call center can be beneficial to the company in many ways when outsourcing to Baja. Your business only pays exactly as needed, which means they can fix the payment according to the number of people working on your campaign. However, when some of the work […]

Cynthia

Outsourcing Customer Service is The Best Choice

June 6, 2019 in Nearshore Call Center News /by Cynthia

Outsourcing customer service can be the best decision for your company in every way.  It will do its best to fulfill the customer service needs and to leave them with a positive experience about your brand. Working as a customer service representative is a hard job and we’re a specialist to deal with your customers. […]

Cynthia

Recent Posts

  • Why U.S. Call Centers Should Have Bilingual AgentsWhy Call Centers In The U.S. Should Hire Bilingual Agents.March 30, 2022 - 3:37 am
  • What Makes A Great Outsourcing Partnership (and even friendship) February 2, 2023 - 8:44 pm
  • The New Age of Outsourcing: How Technology, and AI are Changing the Game January 25, 2023 - 5:24 pm
  • How to keep your operations costs low January 17, 2023 - 5:58 pm

Archives

Categories

  • Business Process Outsourcing
  • Call Center
  • Collections service
  • Contact Center
  • Customer Service
  • Customer Support
  • Ecommerce
  • Lead Generation
  • Live Chat
  • Logistics
  • Nearshore Call Center News
  • News
  • Omnichannel
  • Retail
  • Tijuana Call Center
  • Uncategorized
  • Work Culture

Services

Appointment Setting

Customer Service

Debt Collection

Email Services

Lead Generation

Live Chat

Tech Support

Transfer Services

Services

Appointment Setting

Customer Service

Debt Collection

Email Services

Lead Generation

Live Chat

Tech Support

Transfer Services

About Us

Leadership

Our Vision

Careers

Contact Us

Privacy Policy

Terms of Use

Resources

Industries

Blog

Resources

Services

Industries

Blog

Get a Quote
Contact Us

(858) 465-7872

Info@redialbpo.com

redial logo

© 2022 Redial. All Rights Reserved.

        

redial logo

© 2022 Redial. All Rights Reserved.

            

Cynthia
Scroll to top
Our site uses cookies to personalize features, keep track of sessions, and to collect metrics on usage so that we can tailor to the needs of our users. To experience our site in full and to accept the use of cookies, please click Accept.You can also check our Cookie Policy.
Accept
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT