About Redial
A Trusted Partner You Can Grow With.
Redial is headquartered in La Jolla, California as a full-service nearshore business processing operations (BPO) company. Redial was founded in 2017 and since then has gained over 400+ seats and three call center locations across Mexico. We aim to be the best nearshore call center in the Baja area by offering top-tier services to lower client’s operations costs.
2017 Year Founded
400+ Employees
50% Reduction in Costs
100% Cultural Alignment
Socially Responsible Outsourcing
Proud Supporters of
Impact Sourcing.
At Redial, we believe everyone deserves a chance at creating a bright professional future for themselves. Our inclusive business practices provide opportunities to people with limited options for formal employment, such as U.S. ex-patrons.
Cost Structure
50% Less than
U.S. Call Centers.
Comparison estimates are around 50% savings over onshore infrastructure and management. Focus on the growth of your business without the burden of onshore call center expense.
*Fully Burdened includes salary, benefits, taxes and operational overhead.
Source: Occupational Employment and Wage Statistics (2020, May). U.S. Bureau of Labor Statistics. https://www.bls.gov/oes/current/oes434051.htm
Redial Corporate Values
RELIABILITY
The quality of being trustworthy or of performing consistently well.
EMPOWERMENT
Provide all the services, tools & support to each individual so they can feel more confident in themselves and their work.
DETERMINATION
The ability to continue trying to do something, in spite of the obstacles that come in the way.
INTEGRITY
Being honest and having strong moral principles with work and your coworker.
AUTHENTIC
Always looking for authentic people who represent the best of our team.
LOYALTY
Relationship between the employee and the company in order to establish the conditions to achieve the company’s objectives.
