The people behind Redial — leaders and specialists across four countries, united by one commitment to quality. From our executive team to the managers running programs every day, they're what "real people, genuine impact" actually looks like.
LEADERSHIP
The people accountable for Redial’s quality, culture, and results — with decades of combined experience across the US, LATAM, Asia, and Africa.
Jason has over 10 years of experience within call center management and business development.
He works directly with Redial clients to get them the resources they need to grow their business.
Chris is passionate about creating sustainable business practices that deliver value to clients and communities in the BPO industry. He is committed to growing and succeeding with clients and our strong Redial team.
With over 25 years of global experience in US, LATAM, and Asia, she’ll lead our Redialers in driving operational excellence and strategic growth. Her proven track record in compliance, technology, and leadership development across 35+ roles makes her an invaluable asset.
With over 20 years in finance/accounting and global BPO experience in the US, LATAM, and Asia, he leads our global team to align finance with operations. His background in accounting, planning, technology, legal, corporate structure, and strategy helps align all areas of the organization for success. He is passionate about delivering value and is always curious.
Elder’s background covers Client onboarding and Experience, Business Development, and Contact Center BPO Outsourcing operations in industries such as E-commerce, Retail, Healthcare, Finance, and more
The Team
The directors and managers running programs, quality, and growth day-to-day — across Mexico, South Africa, and the Philippines.
Redial Agent Work Force
We provide our clients with world-class, high-value agents. Agent screening, hiring, and termination are all administered by on-site Human Resources.
Business Confidence
Culturally aligned services to North American markets feature 100% accent neutral workforce. Feel confident that our professionals will help you achieve your business goals.
Tell us about your goals and we’ll put together a plan to scale your customer experience — no obligation, no pressure.
Nearshore & offshore call-center teams that protect your brand — PCI DSS and HIPAA-compliant, and ready to scale with your volume.
