RedialBPO
  • Locations
    • Why Mexico
    • Why Philippines
    • Why South Africa
  • Services
    • Tech Support
    • Transfer Service
    • Customer Service
    • Debt Collection
    • Lead Generation
    • Appointment Setting
    • Live Chat Services
    • Data Processing
    • Email Request Services
    • Insurance Verification
  • Industries
    • Financial Services
    • Healthcare Services
    • IT Services
    • Retail Services
    • Telecom Services
    • Hospitality and Travel Services
    • Logistics Services
    • Automotive Services
    • Utility and Energy Services
  • Blog
  • Company
    • About Us
    • Our Team
    • Media
    • Ebooks
    • Contact Us
  • Apply Here!
  • Menu Menu
banner relationship between canada, US & Mexico
Veronica Mascareno

Relationship between Canada, US and Mexico. Could companies take more advantage?

July 22, 2022/in BPO /by Veronica Mascareno

In the last few days, we have witnessed relevant news about the trilateral relationship between Canada, the United States, and Mexico.   

Considering these regional leaders’ different agendas and future projections, presenting various concerns among the three actors is valid.   

By establishing a relationship of many years, they highlight the opportunities that can be taken in different industries, potentially improving social and economic conditions.   

The role of the United States-Mexico-Canada Agreement (USMCA):   

Formerly known as the North American Free Trade Agreement (NAFTA), the overall objective of the agreement was to strengthen the trade-economic relations of the three countries.   

Becoming USMCA (USA)-CUSMA (Canada)-T-MEC (Mexico) in 2020, to update the treaty in the face of contemporary challenges and offer alternatives with a focus on:   

  • Agriculture   
  • Offer of better jobs   
  • Intellectual property   
  • Strengthening the automotive sector   

This undoubtedly became an opportunity to explore the benefits of companies specializing in nearshore outsourcing services.   

Generating more jobs by expanding different operations to reduce costs, ensuring quality.   

Delineating the areas of interest:   

Canada and the United States have been clear with their goals within the energy sector, particularly with clean energy and private investment.   

The discussions have been controversial due to what many have commented as a course for nationalist politics, limited by the positions of different members of Congress.   

One might consider that such an industry stands out as the main topic of the moment, but there is much more that can be explored.   

Researching the interests that could apply, it is essential to emphasize the diversification that could present in strengthening different industries.   

 Why these sectors? -Both in Canada and the United States, the primary investments are in the energy, manufacturing, and mining sectors.   

Diversifying these investments could represent an increase in scope for the production of different companies and the commercial strengthening & generating employment.   

In the case of Canada, 39.7% of Canada’s direct investment went to mining, 23% to energy (electrical), 15.6% to transport and mail, 13.5% to manufacturing, 10% to financial services, and the rest to others.   

 In the case of the United States, apart from remaining the primary investor in Mexico, we noticed a slight change in investment behavior.   

It predominates 48.9% destined in the manufacturing sector, 16.2% in financial services, 10.7 commerce, and 5.2% in accommodation, among others. (Mexican government data).   

These data stress that efforts to apply for joint work in the diversification of the industries mentioned above could be increased.   

Without minimizing the importance of the work done, only emphasize the opportunities that can be presented.  

Health care:   

Following the challenges of this sector among North American leaders, expanding these services through the care of the budget and attention is a significant avenue of support.   

 As we have mentioned, outsourcing data analysts and monitoring hospital processes are entirely possible.   

Complementing the possibility of these processes by personnel via outsourcing and customer service is recognized in Mexico as a tremendous competitive advantage before the market.   

Financial sector:   

Regardless of their sizes, banks, tax relief, and financial companies require exceptional treatment for all their customers.   

Partnering with a provider with experience in this type of care and all the tools and infrastructure represents various opportunities.   

Adopting different methodologies to strengthen and improve processes together.   

Retail:   

Businesses engaged in this type of trade have realized the importance of digitization and market expansion internationally.   

A large part has been possible with the arrival of digital tools that have optimized the inventory and sales processes increased by e-commerce.   

The attention and monitoring of sales will always play an integral role in the consumer experience.   

Hospitality & Travel:  

Investment and alliance among hotel chains in the region are an area of interest for the supply of jobs and tourism between countries.   

 After the post-pandemic recovery, awareness among people interested in looking for tourist destinations and diversification for experience packages will be significant.   

 More efforts could be coordinated in the planning and promotion of aerial routes, along with airlines and local governments, to develop tourism.   

Final Thoughts:   

Considering the recent disagreements, the potential and capacity represented by a geostrategic relationship such as that of Canada, the United States, and Mexico should not be overestimated.   

Although we do not discredit the efforts made over the years, we believe that opportunities are presented daily with the growing multicultural interest among societies.   

Thank you for giving us your time; check out our blogs here.  

Are you ready to take the next step and improve your customer experience? We’d love to talk.   

https://redialbpo.com/wp-content/uploads/2022/07/BLOG_RELATIONSHIP_MEX_US_CAN-BANNER-1.webp 303 797 Veronica Mascareno https://redialbpo.com/wp-content/uploads/2023/07/logo-standard-for-websiteUP.png Veronica Mascareno2022-07-22 22:08:442025-04-16 09:46:14Relationship between Canada, US and Mexico. Could companies take more advantage?
banner outsourcing your healthcare
Veronica Mascareno

Outsourcing your healthcare data analysts & services, is it possible? 

July 1, 2022/in BPO /by Veronica Mascareno

Exploring the different industries and services that have benefited and enhanced the arrival of outsourcing, healthcare strikes as one full of many opportunities.   

Highlighting in recent years the capacity of the healthcare industry and the ways to offer outsourced services with professional and trained personnel in other countries.   

Is it possible? Trust companies with high-sensitivity data and management? Of course!   

With the right partner, companies can build beneficial relationships with other nearshore outsourcing companies, driven by their strategic position.  

Getting the right talent.  

Undoubtedly, one of the main challenges in both developed and developing countries are the ones presented in education systems.   

The school disappointment that causes dropouts, institutional failures, and lack of investment in effective programs are just a few that I could mention.   

But, as a result, we encourage the diversification of educational institutions and offerings.   

The offer of courses has become a subject of attraction from the different levels of education and preparation, mainly through available professional certificates.   

Becoming a variant, which, as analyzed in the Latin-American region, by one of its means, presents a high demand in the medical workforce.   

But we don’t just focus on the professionals in charge of the health care base.   

Analysts are also critical to managing all medical processes and the functioning of different actors.   

In addition, obtaining the required skills for analysts and data collectors does not necessarily require a professional or graduate study by presenting many processes to attend.  

Services to consider for the healthcare data analysts’ category:   

 There are many elements to consider if we would like to review the day-to-day of a healthcare data analyst.   

The variety of niches served by these professionals is wide, and their activities are fully capable of being performed by different means.   

Regardless of your specific business, outsourcing has allowed us to obtain professionals capable of attending to any process.   

From hospitals to pharmaceuticals, the need to optimize their systems of customer care and follow-up of clinical reports or studies is already here.   

Even the companies that are evaluating or collecting performance data by those previously mentioned and tracking logistics for sent medical supplies.   

A provider of these services offers these procedures and can analyze your current needs to recommend operational and technological alternatives.   

Based on your vision and organizational culture, objectives are set to expand your attention capacity within the sector.   

Real cases present opportunities.   

 We could study and verify the viability of new models of care, such as the digital hospital implemented in Chile, with the capacity to deliver: 

  • A fully digital service that delivers health information and services such as:   
  • Remote medical appointments   
  • Health and food advice   
  • Accessing Mental Health Care Plans by Call  

It could become an opportunity for both the public and private sectors. Generating more jobs for doctors and innovative and more comprehensive care routes.   

I personally believe that companies will take the most advantage over this type of digital health care initiative or cost coverage.   

Analyzing another mexican initiative case, the Sofia platform currently offers insurance services and significant medical expenses with the freedom to engage with the user’s budget.   

Introducing a fully functional remote customer care system and case follow-up.   

It is still in its stage of development and expansion at a national level. Regardless, it will be very exciting to see its offer of competitive services and the support it will have remotely from professionals. 

Thank you for reading our blog! Did you find something interesting or wish to know more about us? Click here. 

https://redialbpo.com/wp-content/uploads/2022/07/MicrosoftTeams-image-15.jpg 483 1228 Veronica Mascareno https://redialbpo.com/wp-content/uploads/2023/07/logo-standard-for-websiteUP.png Veronica Mascareno2022-07-01 22:52:042025-04-16 09:48:11Outsourcing your healthcare data analysts & services, is it possible? 

Recent Posts

  • Why U.S. Call Centers Should Have Bilingual AgentsWhy Call Centers In The US Should Hire Bilingual AgentsMarch 30, 2022 - 3:37 am
  • Redial BPO Impact Sourcing ContributorRedial BPO: A Proud Contributor to Impact Sourcing MagazineApril 18, 2025 - 7:58 am
  • Redial in Reuters CSX West 2025Redial BPO Present in Reuters CSX West 2025April 9, 2025 - 10:21 am
  • RedialBPO in ShopTalk 2025Redial BPO in ShopTalk 2025March 31, 2025 - 3:47 pm

Archives

Categories

  • BPO
  • CX and Services
  • Events
  • Redial Culture

PCI Logo Redial BPO

Resources

Services

Industries

Blog

Get a Quote

Services

Appointment Setting

Customer Service

Debt Collection

Email Services

Lead Generation

Live Chat

Tech Support

Transfer Services

About Us

Leadership

Contact Us

Privacy Policy

Terms of Use

Logo Redial

© 2024 Redial. All Rights Reserved.

Scroll to top