Established
Employees
Cost
Reduction
Cultural
Alignment
Our rates and expenses are 50% less than in the U.S.
Infrastructure is integrated with advanced technologies.
We are completely turnkey program ready to help.
With this platform, we prepare our agents with multiple
scenarios developed by AI and our trainers. That way, we
prioritize our agent’s experience and ability to resolve
every situation for every type of industry, elevating
confidence and growth.
Your management team has full control over our professionals, enabling us to function as an extension of your business strategy.
Our culturally aligned services to global markets feature a 100%
accent-neutral workforce. Feel confident that our professionals will help
you achieve your business goals.
We specialize in providing small and medium-sized businesses with a cost-effective alternative than running an onshore Bpo call center. Concentrate on growing your business while we handle your customer service needs.
Throughout the year, we have been committed to various initiatives focused on positively impacting our communities. Our efforts have included:
In celebration of Nelson Mandela Day, our Johannesburg team partnered with Thandanani House (Children and Refuge Home) to support vulnerable children and families. With the help of our collaborators, we collected essential items such as food, clothes, and blankets to bring warmth and comfort this winter. This initiative reflects our ongoing commitment to making a positive impact in the community.
We got the hint that collecting and donating plastic caps would help cover cancer treatments. We didn’t hesitate to collect them and managed to gather 100 kg of plastic caps. We appreciate every donation from all Redialers.
An important impact on the Redialers and the community is to help the less fortunate. This activity was organized internally, asking members to donate food, clothes, cleaning supplies, etc. These types of activities always strengthen the feeling of community.
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