One Team, One Voice: How Redial BPO Supports Women in South Africa Through Workplace Solidarity
As Marketing Director of Redial BPO, I’m honored to share how our organization is responding to a critical moment in South African history with both compassion and purpose. The G20 Women’s Shutdown on November 22nd has sparked important conversations across our global offices, and I want to share how Redial is standing in solidarity with women in South Africa while demonstrating what it means to be a great place to work, one that listens, cares, and puts our communities first.
At Redial BPO, we believe that supporting women in South Africa workplace environments means more than words, it requires thoughtful action, genuine care, and the ability to maintain stability even during moments of social and political significance. Our approach honors the voices calling for change while ensuring that our team members, our clients, and our communities are supported through purposeful initiatives that make a real difference.
Today, I want to share our comprehensive solidarity plan for November 21st, explain how our Mexico and South Africa teams are united in this effort, and demonstrate why workplace support for women in South Africa reflects our core values as a company that puts people first.
Redial’s Commitment to Supporting Women in South Africa Across Our Global Offices
Understanding the gravity of the G20 Women’s Shutdown and the issues it represents is essential to our response as a company. The movement calls attention to systemic challenges facing women and LGBTQI+ communities in South Africa, and at Redial BPO, we recognize that our South Africa team needs to feel seen, heard, and supported by our entire global organization. This isn’t just about one office, it’s about demonstrating that we are truly one team, one brand, and one voice in standing against injustices affecting women and children.
Having Shoana, our CEO Top Women BPESA Award winner, as part of our leadership team exemplifies the values that drive our company-wide solidarity initiative. Her recognition as one of the top women in the BPO industry stands as a powerful reminder that women in positions of influence are not just possible, they’re essential to creating positive change within organizations and communities.
Shoana’s success story demonstrates what Redial values most: talent, dedication, and excellence know no gender. Her presence in our leadership inspires our entire team, particularly the women in our South Africa office, showing them that their voices matter and their potential is limitless.
This is the kind of example that makes our solidarity efforts meaningful and authentic—we’re not just talking about supporting women; we’re actively elevating them to positions where they shape our company’s future and demonstrate to our business partners that we remain stable, reliable, and committed even during times of social mobilization.
Our November 21st Solidarity Event: Supporting Women in South Africa Workplace Initiatives
On Thursday, November 21st, Redial BPO will host comprehensive solidarity events across our South Africa and Mexico offices. This timing, the day before the G20 Women’s Shutdown, allows us to demonstrate our support while ensuring our teams can fulfill their commitments to the brands they represent. Our South Africa office will feature a full day of activities designed to honor the movement while creating tangible support for our team members and their communities.
In South Africa, our solidarity initiatives include:
- Wearing purple to work throughout the day as a visible symbol of support.
- Scheduled moments of silence to reflect on the issues affecting women and children.
- Celebratory cupcakes to foster community and connection among team members.
- Solidarity stickers for team members to display their support.
- Attendance percentage donation match that directly rewards agents who work their full shift by contributing to relevant causes.
- A dedicated space for physical donation drop-offs where team members can contribute items for community organizations.
- 75 Rand transportation assistance to ensure every team member can participate regardless of financial barriers.
Our Mexico office will participate in solidarity by wearing purple to work, observing scheduled moments of silence, and distributing solidarity stickers. This cross-border unity demonstrates that supporting women in South Africa workplace environments is a priority for our entire organization, not just one location. When our Mexico team wears purple alongside their South African colleagues, it sends a powerful message: we are one team, standing together.
These initiatives reflect what we truly believe at Redial: supporting our communities and caring for each other doesn’t mean we have to stop doing the work that matters. In fact, the opposite is true. By showing up on November 21st, our team members are making it possible for us to give back in real, tangible ways, through donation matches, through financial contributions, and through creating a space where everyone feels supported.
We’ve designed our solidarity day around a simple but powerful idea: when we come together and do our jobs well, we create the resources and stability needed to support the causes we care about. Every agent who works their full shift isn’t just doing their job, they’re enabling Redial to contribute meaningfully to organizations fighting for women’s and children’s rights in South Africa.
Final Thoughts: One Team, One Brand, One Voice Supporting Women in South Africa
The G20 Women’s Shutdown, in the context of the G20 Summit, represents an important moment for South Africa and the global conversation about women’s rights and safety. At Redial BPO, we’re choosing to respond with solidarity that is both meaningful and sustainable—creating initiatives that honor the movement while maintaining the stability our team members and clients depend on. Our November 21st events across South Africa and Mexico demonstrate that supporting women in South Africa workplace environments can be purposeful, unifying, and effective.
To our South Africa team: you are seen, you are heard, and you are valued. From Mexico to Johannesburg, we stand together as one Redial family. The purple you’ll wear, the moments of silence you’ll observe, the donations you’ll enable through your attendance—these are real contributions that matter. Shoana’s leadership in this initiative reminds us that women at every level of our organization are driving positive change, both within our walls and in our broader communities.
To our business partners: thank you for trusting Redial BPO with your brand representation. We hope this moment demonstrates why that trust is well-placed. We’ve built an organization that cares deeply about our communities while never compromising on our commitments to you. When challenges arise, we respond with thoughtful leadership, clear communication, and unwavering reliability.
We are a great place to work because we put our communities above our own gain—not by sacrificing operational excellence, but by finding creative ways to support what matters while delivering on our promises. This is Redial BPO: one team, one brand, one voice standing for justice, stability, and excellence.
Director of Marketing at Redial BPO.
Turning Inspiration into Reality 💡 | Marketing Wizard, Content Creator, Editing Expert, & Engagement Guru for the Tech 🤖 B2B and B2C space. Thriving in the space where business and art collide 🎨📊
