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Redial BPO Lend360
Emmanuel Angeles Solis

Redial BPO at LEND360 2025

August 26, 2025/in Events /by Emmanuel Angeles Solis

I’m thrilled to share that Redial BPO will be participating in one of the most anticipated financial services events of the year. As Marketing Manager, I’m excited to tell you about our company’s involvement in this premier industry gathering that brings together the brightest minds in lending and financial technology.

Our participation in this event represents a significant milestone for Redial BPO as we continue to expand our presence in the financial services sector. Our leadership team is ready to showcase our innovative BPO solutions and forge meaningful connections with industry leaders and potential partners.

Table of Contents

  • Introduction: Redial BPO and LEND360 2025
  • What is LEND360 2025?
  • Relevance of LEND360 2025
  • Redial BPO in LEND360 2025
  • Meet the Redial BPO team at LEND360 2025
  • FAQ: Redial BPO in LEND360 2025
    • 1. What is LEND360 2025?
    • 2. Where and when is LEND360 2025 taking place?
    • 3. Who from Redial BPO will be attending LEND360 2025?
    • 4. What will Redial BPO be showcasing or discussing at LEND360 2025?
    • How can I connect with the Redial BPO team at LEND360 2025?
  • What Clients Are Saying About Redial BPO’s Outsourcing Services

Introduction: Redial BPO and LEND360 2025

The financial services industry is rapidly evolving, and staying connected with the latest trends and innovations is crucial for success. Industry conferences provide invaluable opportunities to network, learn, and showcase cutting-edge solutions that drive business growth and efficiency.

I’m particularly excited about our company’s participation because it demonstrates our commitment to being at the forefront of the financial services BPO industry. These events allow us to share our expertise while learning from other industry leaders, creating collaborations that ultimately benefit our clients and partners through enhanced service delivery and innovative solutions.

LEND360 Innovation Floor. Source.

What is LEND360 2025?

LEND360 2025 is the premier conference for financial services professionals, taking place at the prestigious Hyatt Regency Dallas from October 6-8. This three-day event brings together lending executives, fintech innovators, and industry thought leaders to discuss the future of financial services and explore emerging technologies that are reshaping the lending landscape.

The conference features keynote presentations, panel discussions, and networking opportunities that facilitate meaningful connections between service providers and financial institutions. With hundreds of attendees from across the country, LEND360 2025 serves as the ultimate platform for discovering new partnerships, exploring innovative solutions, and gaining insights into industry best practices that can transform business operations and customer experiences.

Relevance of LEND360 2025

The significance of LEND360 2025 cannot be overstated in today’s rapidly changing financial landscape. As digital transformation continues to reshape the lending industry, conferences like this provide essential platforms for professionals to stay ahead of emerging trends, regulatory changes, and technological innovations that impact their daily operations.

For BPO providers like Redial BPO, participating in LEND360 2025 offers unique opportunities to demonstrate how our services can help financial institutions optimize their operations, reduce costs, and improve customer satisfaction. The conference serves as a catalyst for building strategic partnerships that can lead to long-term collaborative relationships, ultimately driving growth and success for all parties involved in the ever-evolving financial services ecosystem.

Redial BPO in LEND360 2025

Hyatt Regency Dallas. Redial BPO in LEND360 2025
Hyatt Regency Dallas. Source.

I’m proud to announce that Redial BPO will be represented by our top leadership team at this prestigious event. Elder Gonzalez, our VP of Client Services, will be on-site to discuss how our client-focused approach delivers exceptional results and builds lasting partnerships with financial institutions of all sizes.

Joining Elder will be Jason Heil, CEO of Redial BPO, who brings years of industry expertise and strategic vision to every conversation. Together, they represent the best of our company’s commitment to excellence, innovation, and client success. Their presence at LEND360 2025 demonstrates our dedication to being active participants in the financial services community and our readiness to support the evolving needs of lending institutions through our comprehensive BPO solutions.

Meet the Redial BPO team at LEND360 2025

Our team will be available throughout the three-day conference to engage in meaningful discussions about how Redial BPO can support your organization’s goals. Whether you’re looking to streamline operations, improve customer service, or explore new technological solutions, Elder and Jason are prepared to share insights and explore potential collaboration opportunities.

We encourage all attendees to connect with our representatives to learn more about our comprehensive suite of BPO services tailored specifically for the financial services industry. From customer service and collections to back-office support and compliance assistance, our team is ready to demonstrate how Redial BPO can become your trusted partner in achieving operational excellence and driving business growth in an increasingly competitive marketplace.

FAQ: Redial BPO in LEND360 2025

1. What is LEND360 2025?

LEND360 2025 is a premier annual conference for the online lending industry, bringing together executives, investors, and entrepreneurs to discuss trends, technologies, and regulations shaping the future of financial services.

2. Where and when is LEND360 2025 taking place?

LEND360 2025 will be held from October 6-8 at the Hyatt Regency Dallas, offering a central and convenient location for attendees to network and engage.

3. Who from Redial BPO will be attending LEND360 2025?

Redial BPO will be proudly represented by Elder Gonzalez, our VP of Client Services, and Jason Heil, our CEO, both of whom are eager to connect with industry peers and share insights.

4. What will Redial BPO be showcasing or discussing at LEND360 2025?

At LEND360 2025, Redial BPO will be discussing our comprehensive BPO solutions tailored for the lending industry, including enhanced customer support, efficient debt collection, and optimized back-office processing, all designed to drive growth and efficiency.

How can I connect with the Redial BPO team at LEND360 2025?

You can connect with the Redial BPO team by visiting our designated area at the conference or by reaching out to Elder Gonzalez or Jason Heil directly through the event’s networking platform. We look forward to meeting you!

What Clients Are Saying About Redial BPO’s Outsourcing Services

Hear what a Redial BPO client in the healthcare industry has to say about their experience in partnering with us. Take a look at the interview below:

Interview with a healthcare client. Redial BPO at Contact Centre Expo 2025
Emmanuel Angeles Solis

Hey! I’m Emmanuel Ángeles, Marketing Manager at Redial BPO. I focus on building strategies and creating content that connects brands with their customers. With over 10 years of experience in digital marketing and communications, I’ve learned that what I enjoy most is telling stories that show how the right strategy (and the right team) can truly transform a business.
Outside of work, you’ll usually find me outdoors—hiking, riding my motorcycle, or taking a long drive with good music on. I’m also into tech, gadgets, and a cold beer with friends never hurts. Basically, I’m always chasing that sweet spot between work and life, strategy and fun.

www.linkedin.com/in/emmanuel-angeles-solis-a42a8621/
https://redialbpo.com/wp-content/uploads/2025/08/Lend360-featured-image.webp 656 1250 Emmanuel Angeles Solis https://redialbpo.com/wp-content/uploads/2023/07/logo-standard-for-websiteUP.png Emmanuel Angeles Solis2025-08-26 11:59:422025-08-29 08:48:04Redial BPO at LEND360 2025
CX Retail USA Exchange 2025 - Redial BPO
Emmanuel Angeles Solis

Redial BPO in CX Retail USA 2025: Transforming Customer Experience in Retail

August 8, 2025/in Events /by Emmanuel Angeles Solis

As the marketing manager at Redial BPO, I’m thrilled to announce our participation in one of the most influential events in customer experience: CX Retail USA 2025. This event represents a strategic opportunity to showcase our commitment to CX innovation and to connect with leaders shaping the future of retail.

Being part of CX Retail USA 2025 highlights our continuous growth and investment in customer satisfaction across global markets. With operations in Mexico, South Africa, and the Philippines, we’re uniquely positioned to support the retail sector’s evolution.

Whether you’re attending to find new outsourcing partners or explore cutting-edge CX solutions, make sure to connect with our team and learn how Redial BPO can elevate your customer experience strategy.

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Table of Contents for Redial BPO in CX Retail USA 2025

  • What is CX Retail USA 2025?
  • Relevance of CX Retail USA 2025
  • Redial BPO in CX Retail USA
  • Meet the Redial BPO Team at CX Retail 2025
  • FAQ about Redial BPO in CX Retail 2025
    • 1. Where and when is CX Retail USA 2025 taking place?
    • 2. How can attending CX Retail USA 2025 benefit my retail business?
    • 3. Who should attend CX Retail USA 2025?
    • Who from Redial BPO will be in attendance?
    • How do I connect with Redial BPO at CX Retail USA 2025?
  • What Clients Are Saying About Redial BPO’s Outsourcing Services

What is CX Retail USA 2025?

CX Retail USA 2025 stands as the definitive gathering for retail customer experience professionals across the United States. This two-day event brings together retail leaders to explore strategies for delivering seamless, customer-focused experiences that drive loyalty and long-term business growth.

Scheduled for September 23-24, 2025, in Jersey City, New Jersey, the conference attracts senior executives from major retail brands who are committed to putting customers at the center of their business strategies.

The event features keynote presentations, interactive workshops, panel discussions, and networking opportunities designed to address the most pressing challenges facing today’s retail industry.

Attendees can expect to gain insights into emerging technologies, learn about successful case studies, and develop practical strategies for improving customer satisfaction scores.

The conference agenda covers topics ranging from omnichannel customer experience to AI-powered personalization, making it an essential event for anyone involved in retail customer experience management.

CX Retail USA Exchange 2025 - Redial BPO

Relevance of CX Retail USA 2025

Customer expectations continue to evolve rapidly, with omnichannel shopping, instant support, and personalized experiences now considered baseline. At CX Retail USA 2025, the spotlight is on transforming CX from a cost center into a revenue driver.

This event enables retail leaders to discuss strategies for adapting to changing consumer behaviors, leveraging AI and data analytics, and creating frictionless customer journeys.

The sessions address pressing topics like cross-channel integration and loyalty program design, offering actionable insights to help brands thrive. With Redial BPO in CX Retail USA 2025, participants gain firsthand access to emerging best practices and proven methods to meet and exceed customer expectations, all within an exclusive, collaborative environment designed for high-level peer exchange.

Redial BPO in CX Retail USA

I am proud to confirm that Elder Gonzalez, our VP of Client Services, will be representing Redial BPO in CX Retail USA 2025. Elder brings years of experience in building customer-centric solutions that deliver measurable results.

His presence at the event underscores Redial BPO’s commitment to thought leadership and continuous improvement. Elder will engage in strategic discussions, share success stories, and explore new ways to elevate the customer experience.

Redial BPO’s participation also reflects its recognition as a finalist in the Best Contact Center Culture category by ICMI, reinforcing its reputation as a leader in CX excellence.

ICMI Awards Best Contact Center Culture. Nearshore solutions

Meet the Redial BPO Team at CX Retail 2025

Are you attending CX Retail USA 2025? Make it a priority to connect with the Redial BPO team! Our presence at the event is dedicated to helping retail leaders uncover new efficiencies, drive better outcomes, and transform customer engagement.

VP of Client Services, Elder Gonzalez, will be on-site to answer your specific queries, provide personalized consultations, and discuss how partnering with Redial BPO delivers measurable results in retail CX.

You’ll find the Redial BPO team at key sessions, networking opportunities, and scheduled meetings. Don’t miss the chance to discover why so many brands trust Redial BPO for outsourced customer support, omnichannel integration, and cutting-edge contact center solutions. Redial BPO in CX Retail USA 2025 is your gateway to meaningful connections and real, scalable CX improvements.

FAQ about Redial BPO in CX Retail 2025

1. Where and when is CX Retail USA 2025 taking place?

The event will be held on September 23–24, 2025, at the Hyatt Regency in Jersey City, New Jersey.

2. How can attending CX Retail USA 2025 benefit my retail business?

Attending CX Retail USA 2025 provides access to industry-leading insights, networking opportunities with retail executives, and exposure to innovative technologies that can transform your customer experience strategy.

3. Who should attend CX Retail USA 2025?

The event is designed for senior customer experience professionals, retail executives, operations managers, customer service directors, and technology leaders who are responsible for developing and implementing customer experience strategies in retail organizations. Anyone involved in customer service management, omnichannel retail operations, or digital transformation initiatives will benefit from attending this conference.

Who from Redial BPO will be in attendance?

Elder Gonzalez, Redial BPO’s VP of Client Services, will attend, representing our company in sessions, networking, and consultative meetings.

How do I connect with Redial BPO at CX Retail USA 2025?

Reach out via our website or LinkedIn to schedule a meeting with Elder Gonzalez during the event, or find him at networking and roundtable sessions for a face-to-face discussion.

What Clients Are Saying About Redial BPO’s Outsourcing Services

Hear what a Redial BPO client in the healthcare industry has to say about their experience in partnering with us. Take a look at the interview below:

Interview with a healthcare client. Redial BPO at CX Retail USA 2025
Emmanuel Angeles Solis

Hey! I’m Emmanuel Ángeles, Marketing Manager at Redial BPO. I focus on building strategies and creating content that connects brands with their customers. With over 10 years of experience in digital marketing and communications, I’ve learned that what I enjoy most is telling stories that show how the right strategy (and the right team) can truly transform a business.
Outside of work, you’ll usually find me outdoors—hiking, riding my motorcycle, or taking a long drive with good music on. I’m also into tech, gadgets, and a cold beer with friends never hurts. Basically, I’m always chasing that sweet spot between work and life, strategy and fun.

www.linkedin.com/in/emmanuel-angeles-solis-a42a8621/
https://redialbpo.com/wp-content/uploads/2025/08/CX-Retail-Jersey-Blog-1600x1200px_082725.webp 1200 1600 Emmanuel Angeles Solis https://redialbpo.com/wp-content/uploads/2023/07/logo-standard-for-websiteUP.png Emmanuel Angeles Solis2025-08-08 08:33:492025-08-27 10:38:37Redial BPO in CX Retail USA 2025: Transforming Customer Experience in Retail
Redial BPO in Contact Centre Expo 2025
Emmanuel Angeles Solis

Contact Centre Expo 2025: Innovation, Strategy & Human Connection

August 7, 2025/in Events /by Emmanuel Angeles Solis

As someone who lives and breathes marketing, I can’t help but get excited about Contact Centre Expo 2025. This event isn’t just another industry conference, it’s a true convergence of innovation, strategy, and customer experience. At Redial BPO, we see it as an unmissable opportunity to share, learn, and connect with the very best in the contact centre world.

Having attended similar expos before, I know how impactful face-to-face conversations and live demos can be. This year, we’re going in stronger than ever. With our leadership team present and new service offerings ready to launch, Contact Centre Expo 2025 couldn’t come at a better time for us, or our clients.

In this blog post, I’ll walk you through everything you need to know about the event, our participation, and why this is the perfect moment to meet the Redial BPO team in London.

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Table of Contents: Redial BPO at Contact Centre Expo 2025

  • What is Contact Centre Expo 2025?
  • Relevance of Contact Centre Expo 2025
  • Redial BPO in Contact Centre Expo 2025
  • Meet the Redial BPO Team at Contact Centre Expo 2025
  • FAQ: Redial BPO in Contact Centre Expo 2025
    • What is Contact Centre Expo 2025?
    • When and where is Contact Centre Expo 2025 taking place?
    • Who from Redial BPO will be attending?
    • Why should I attend Contact Centre Expo 2025?
    • How can I schedule a meeting with the Redial BPO team?

What is Contact Centre Expo 2025?

Contact Centre Expo 2025 is the UK’s leading event for customer engagement and contact centre professionals. It will take place at ExCeL London on 19-20 November, bringing together thousands of attendees from across the globe. The venue is known for hosting world-class events, and this expo is no exception.

The expo features keynote speakers, interactive sessions, and cutting-edge technology showcases. It’s designed to help businesses enhance their customer service strategies and adopt the latest innovations in CX. From AI-driven tools to workforce optimization, the event covers it all.

If you’re looking to stay competitive in the contact centre space, Contact Centre Expo 2025 is the place to be. The atmosphere is electric, the insights are actionable, and the networking opportunities are endless.

Relevance of Contact Centre Expo 2025

Why does Contact Centre Expo 2025 matter? Because customer expectations are evolving rapidly, and businesses must adapt. This event provides a platform to explore emerging trends, share best practices, and discover new technologies that drive customer satisfaction.

For Redial BPO, attending the expo is part of our commitment to continuous improvement. We’re always looking for ways to deliver better results for our clients, and this event helps us stay informed and inspired. It’s not just about showcasing our services, it’s about learning and growing.

The relevance of Contact Centre Expo 2025 extends beyond the event itself. It sets the tone for the future of customer experience, making it a strategic investment for any company serious about CX excellence.

Redial BPO in Contact Centre Expo 2025

Redial BPO in Contact Centre Expo 2025

I am proud to confirm that Redial BPO will be present at Contact Centre Expo 2025, and we’re bringing our A-team to London. You’ll have the chance to meet Elder Gonzalez, our VP of Client Services, who brings a wealth of CX strategy insight and client success stories from across industries.

Joining him will be Jason Heil, our CEO, whose leadership and vision continue to drive Redial BPO’s expansion across the US, UK, and Europe. I’ve personally learned a lot from Jason’s bold approach to transformation and growth, and I know visitors will gain a valuable perspective from talking with him.

Also representing us is Mary Pacheco, our dynamic Client Services Manager, who brings both technical knowledge and a deep understanding of what clients need. Together, we’ll be showcasing how Redial BPO is transforming contact centre operations through nearshore agility, automation, and human touch.

Meet the Redial BPO Team at Contact Centre Expo 2025

We genuinely want to connect with you at Contact Centre Expo 2025, whether you’re looking to improve cost-efficiency, redesign your CX, or expand your global footprint. Stop by our booth at ExCeL London to learn how we’re helping brands thrive in an increasingly competitive and tech-driven landscape.

You’ll get a hands-on look at our solutions in customer service, tech support, sales, back office, and voice AI integration. Whether you represent retail, healthcare, or tech industries, we have proven frameworks tailored to your needs.

And if you’re curious about how nearshore outsourcing in Mexico, South Africa, or the Philippines could benefit your business, let’s talk. The Redial BPO team will be happy to walk you through case studies, best practices, and custom solutions built for scalability and customer success.

Additionally, you can learn about the benefits one of our healthcare clients has experienced by outsourcing patient services to our Johannesburg operation site. Watch the video below!

Interview with a healthcare client. Redial BPO at Contact Centre Expo 2025

FAQ: Redial BPO in Contact Centre Expo 2025

What is Contact Centre Expo 2025?

It’s the UK’s premier event for contact centre and customer engagement professionals, held at ExCeL London on 19-20 November.

When and where is Contact Centre Expo 2025 taking place?

Contact Centre Expo 2025 will be held on 19–20 November at ExCeL London, a leading international exhibition centre.

Who from Redial BPO will be attending?

You’ll be able to meet Elder Gonzalez (VP of Client Services), Jason Heil (CEO), and Mary Pacheco (Sales Manager) at our booth.

Why should I attend Contact Centre Expo 2025?

To gain insights, discover new technologies, and network with industry leaders like Redial BPO.

How can I schedule a meeting with the Redial BPO team?

Simply reach out via Elder’s Calendy or visit our LinkedIn page to book a time with one of our team members during the event.

Emmanuel Angeles Solis

Hey! I’m Emmanuel Ángeles, Marketing Manager at Redial BPO. I focus on building strategies and creating content that connects brands with their customers. With over 10 years of experience in digital marketing and communications, I’ve learned that what I enjoy most is telling stories that show how the right strategy (and the right team) can truly transform a business.
Outside of work, you’ll usually find me outdoors—hiking, riding my motorcycle, or taking a long drive with good music on. I’m also into tech, gadgets, and a cold beer with friends never hurts. Basically, I’m always chasing that sweet spot between work and life, strategy and fun.

www.linkedin.com/in/emmanuel-angeles-solis-a42a8621/
https://redialbpo.com/wp-content/uploads/2025/08/contact-centre-expo-2025.webp 977 1920 Emmanuel Angeles Solis https://redialbpo.com/wp-content/uploads/2023/07/logo-standard-for-websiteUP.png Emmanuel Angeles Solis2025-08-07 10:53:252025-08-14 08:15:56Contact Centre Expo 2025: Innovation, Strategy & Human Connection

Recent Posts

  • Redial BPO Lend360Redial BPO at LEND360 2025August 26, 2025 - 11:59 am
  • CX Retail USA Exchange 2025 - Redial BPORedial BPO in CX Retail USA 2025: Transforming Customer Experience in RetailAugust 8, 2025 - 8:33 am
  • Redial BPO in Contact Centre Expo 2025Contact Centre Expo 2025: Innovation, Strategy & Human ConnectionAugust 7, 2025 - 10:53 am

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