10 reasons to outsource your call center operations to Mexico
After more than two decades in the BPO industry, I’ve witnessed firsthand how the outsourcing landscape has evolved. What started as a simple cost-cutting strategy has transformed into a sophisticated approach to building scalable, high-performance customer service operations. At Redial BPO, we’ve helped hundreds of companies across diverse industries discover that when you outsource call […]
As the Executive Vice President of Operations at Redial BPO, I’m fortunate to leverage over 25 years of global experience across the US, LATAM, and Asia. I’m deeply passionate about guiding our Redialers toward operational excellence and strategic growth. My journey has taken me through 35+ roles, and I’ve built a strong track record in compliance, technology, and leadership development along the way. I truly believe that my diverse background enhances our team’s strength, and I’m eager to work together to realize our vision.
