Redial BPO in CX Retail USA 2025: Transforming Customer Experience in Retail
As the marketing manager at Redial BPO, I’m thrilled to announce our participation in one of the most influential events in customer experience: CX Retail USA 2025. This event represents a strategic opportunity to showcase our commitment to CX innovation and to connect with leaders shaping the future of retail.
Being part of CX Retail USA 2025 highlights our continuous growth and investment in customer satisfaction across global markets. With operations in Mexico, South Africa, and the Philippines, we’re uniquely positioned to support the retail sector’s evolution.
Whether you’re attending to find new outsourcing partners or explore cutting-edge CX solutions, make sure to connect with our team and learn how Redial BPO can elevate your customer experience strategy.
Table of Contents for Redial BPO in CX Retail USA 2025
What is CX Retail USA 2025?
CX Retail USA 2025 stands as the definitive gathering for retail customer experience professionals across the United States. This two-day event brings together retail leaders to explore strategies for delivering seamless, customer-focused experiences that drive loyalty and long-term business growth.
Scheduled for September 23-24, 2025, in Jersey City, New Jersey, the conference attracts senior executives from major retail brands who are committed to putting customers at the center of their business strategies.
The event features keynote presentations, interactive workshops, panel discussions, and networking opportunities designed to address the most pressing challenges facing today’s retail industry.
Attendees can expect to gain insights into emerging technologies, learn about successful case studies, and develop practical strategies for improving customer satisfaction scores.
The conference agenda covers topics ranging from omnichannel customer experience to AI-powered personalization, making it an essential event for anyone involved in retail customer experience management.
Relevance of CX Retail USA 2025
Customer expectations continue to evolve rapidly, with omnichannel shopping, instant support, and personalized experiences now considered baseline. At CX Retail USA 2025, the spotlight is on transforming CX from a cost center into a revenue driver.
This event enables retail leaders to discuss strategies for adapting to changing consumer behaviors, leveraging AI and data analytics, and creating frictionless customer journeys.
The sessions address pressing topics like cross-channel integration and loyalty program design, offering actionable insights to help brands thrive. With Redial BPO in CX Retail USA 2025, participants gain firsthand access to emerging best practices and proven methods to meet and exceed customer expectations, all within an exclusive, collaborative environment designed for high-level peer exchange.
Redial BPO in CX Retail USA
I am proud to confirm that Elder Gonzalez, our VP of Client Services, will be representing Redial BPO in CX Retail USA 2025. Elder brings years of experience in building customer-centric solutions that deliver measurable results.
His presence at the event underscores Redial BPO’s commitment to thought leadership and continuous improvement. Elder will engage in strategic discussions, share success stories, and explore new ways to elevate the customer experience.
Redial BPO’s participation also reflects its recognition as a finalist in the Best Contact Center Culture category by ICMI, reinforcing its reputation as a leader in CX excellence.
Meet the Redial BPO Team at CX Retail 2025
Are you attending CX Retail USA 2025? Make it a priority to connect with the Redial BPO team! Our presence at the event is dedicated to helping retail leaders uncover new efficiencies, drive better outcomes, and transform customer engagement.
VP of Client Services, Elder Gonzalez, will be on-site to answer your specific queries, provide personalized consultations, and discuss how partnering with Redial BPO delivers measurable results in retail CX.
You’ll find the Redial BPO team at key sessions, networking opportunities, and scheduled meetings. Don’t miss the chance to discover why so many brands trust Redial BPO for outsourced customer support, omnichannel integration, and cutting-edge contact center solutions. Redial BPO in CX Retail USA 2025 is your gateway to meaningful connections and real, scalable CX improvements.
FAQ about Redial BPO in CX Retail 2025
1. Where and when is CX Retail USA 2025 taking place?
The event will be held on September 23–24, 2025, at the Hyatt Regency in Jersey City, New Jersey.
2. How can attending CX Retail USA 2025 benefit my retail business?
Attending CX Retail USA 2025 provides access to industry-leading insights, networking opportunities with retail executives, and exposure to innovative technologies that can transform your customer experience strategy.
3. Who should attend CX Retail USA 2025?
The event is designed for senior customer experience professionals, retail executives, operations managers, customer service directors, and technology leaders who are responsible for developing and implementing customer experience strategies in retail organizations. Anyone involved in customer service management, omnichannel retail operations, or digital transformation initiatives will benefit from attending this conference.
Who from Redial BPO will be in attendance?
Elder Gonzalez, Redial BPO’s VP of Client Services, will attend, representing our company in sessions, networking, and consultative meetings.
How do I connect with Redial BPO at CX Retail USA 2025?
Reach out via our website or LinkedIn to schedule a meeting with Elder Gonzalez during the event, or find him at networking and roundtable sessions for a face-to-face discussion.
What Clients Are Saying About Redial BPO’s Outsourcing Services
Hear what a Redial BPO client in the healthcare industry has to say about their experience in partnering with us. Take a look at the interview below:
Hey! I’m Emmanuel Ángeles, Marketing Manager at Redial BPO. I focus on building strategies and creating content that connects brands with their customers. With over 10 years of experience in digital marketing and communications, I’ve learned that what I enjoy most is telling stories that show how the right strategy (and the right team) can truly transform a business.
Outside of work, you’ll usually find me outdoors—hiking, riding my motorcycle, or taking a long drive with good music on. I’m also into tech, gadgets, and a cold beer with friends never hurts. Basically, I’m always chasing that sweet spot between work and life, strategy and fun.
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