ReVive Wellness: Focusing on mental health.

At Redial we realise the value of cultivating mental wellness for all our Redialers. Promoting mental health and wellness among our colleagues is not only crucial for their well-being and productivity; it creates an awareness and a focus on overall wellbeing. Ultimately, we strive to ensure that our Redialers thrive is all areas of their life.

By focusing on key strategies, we are able to simply and hopefully effectively support their well being journey. Some of the strategies are:

Provide Mental Health Resources:

Offer access to counseling services, helplines, or mental health professionals for confidential support.

Training and Education:

Conduct workshops or training sessions on stress management, resilience building, and techniques for maintaining work-life balance.

Encourage Breaks:

Encourage regular breaks during shifts to prevent burnout and allow agents to recharge. Implementing short mindfulness exercises during breaks can also be beneficial

Supportive Environment:

Foster a supportive work culture where agents feel comfortable discussing mental health concerns without fear of stigma or judgment.

Recognition and Appreciation:

Recognize and appreciate agents for their hard work and achievements regularly. Feeling valued can boost morale and motivation.

Encourage Social Connections:

Facilitate team-building activities or events outside of work to encourage social connections and foster a sense of belonging.

Feedback and Communication:

Maintain open channels of communication where agents can provide feedback and feel heard regarding their workload, work environment, and overall well-being.

By implementing one or more of these strategies, Redialers can feel supported, motivated, and better equipped to manage the demands of their roles while prioritizing their mental health and wellness.

If you are in the US and you or someone you know is struggling or in crisis, help is available.
Call or text 988 or chat 988lifeline.org.
You can also reach Crisis Text Line by texting MHA to 741741.

If you are in Mexico and you or someone you know is struggling or in crisis, help is available.
Call 800 911 2000.