How Efficient Medical Records Management Improves Clinical Outcomes
Let me start by saying this: if you’ve ever had to repeat your full medical history to a provider because your records were “unavailable,” then you already know why this topic matters. In my years of working with healthcare clients across various regions, I’ve seen how disorganized medical records can become a silent threat to […]

I’m the VP of Client Services at Redial BPO. I’m passionate about CX, building strong client relationships, and blending tech with human talent to deliver top-tier service across industries.