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About Emmanuel Angeles Solis

Hey! I’m Emmanuel Ángeles, Marketing Manager at Redial BPO. I focus on building strategies and creating content that connects brands with their customers. With over 10 years of experience in digital marketing and communications, I’ve learned that what I enjoy most is telling stories that show how the right strategy (and the right team) can truly transform a business.

Entries by Emmanuel Angeles Solis

Key activities for every call center operation 

July 20, 2023 in CX and Services /by Emmanuel Angeles Solis

A well-managed call center can significantly impact a company’s reputation and success. To ensure seamless operations and deliver exceptional customer experiences, we recommend call centers to incorporate specific key activities.  […]

Emmanuel Angeles Solis

Hey! I’m Emmanuel Ángeles, Marketing Manager at Redial BPO. I focus on building strategies and creating content that connects brands with their customers. With over 10 years of experience in digital marketing and communications, I’ve learned that what I enjoy most is telling stories that show how the right strategy (and the right team) can truly transform a business.

www.linkedin.com/in/emmanuel-angeles-solis-a42a8621/

4 Must-Know Things About Cybersecurity

July 5, 2023 in BPO /by Emmanuel Angeles Solis

Cybersecurity has to be a major concern for businesses of all sizes. The constant evolution of cyber threats demands that organizations remain vigilant in safeguarding their sensitive data and protecting […]

Emmanuel Angeles Solis

Hey! I’m Emmanuel Ángeles, Marketing Manager at Redial BPO. I focus on building strategies and creating content that connects brands with their customers. With over 10 years of experience in digital marketing and communications, I’ve learned that what I enjoy most is telling stories that show how the right strategy (and the right team) can truly transform a business.

www.linkedin.com/in/emmanuel-angeles-solis-a42a8621/

What is Employee Experience (EX)?

June 21, 2023 in BPO /by Emmanuel Angeles Solis

We all know about customer experience, and we might also know what to consider for an employee journey or life cycle.   But what if we mix these two concepts […]

Emmanuel Angeles Solis

Hey! I’m Emmanuel Ángeles, Marketing Manager at Redial BPO. I focus on building strategies and creating content that connects brands with their customers. With over 10 years of experience in digital marketing and communications, I’ve learned that what I enjoy most is telling stories that show how the right strategy (and the right team) can truly transform a business.

www.linkedin.com/in/emmanuel-angeles-solis-a42a8621/
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