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ShopTalk Spring 2026

Redial BPO attending ShopTalk Spring 2026

March 4, 2026/in Events /by Lincoln Graham

Why 2026 Hits Different

ShopTalk Spring 2026 is shaping up to be one of the most consequential retail events in years — and Redial BPO will be there. This March 24–26 at Mandalay Bay in Las Vegas, over 10,000 retail leaders will gather under the banner of “Retail in the Age of AI.” That theme isn’t just a headline. It reflects a genuine turning point for the industry.

Meet the Redial BPO Team

Representing Redial BPO will be Elder Gonzalez, VP of Client Services, and CEO Jason Heil. Both will be on the floor for all three days, meeting with retail and e-commerce brands exploring smarter ways to scale their customer support operations — voice, email, SMS, and chat — across our teams in Mexico, Costa Rica, South Africa, and the Philippines.

If your brand is thinking about how AI fits alongside a high-quality human support layer, that’s exactly the conversation we’re there to have

Let’s Connect at ShopTalk

If you’re attending ShopTalk Spring 2026, reach out ahead of time to schedule a meeting. Spots fill quickly, and the most valuable conversations at events like this happen when they’re planned. Find us at redialbpo.com or connect with Elder or Jason directly on LinkedIn.

are attending ShopTalk Spring 2026 and want to explore a partnership, I encourage you to reach out to our team and schedule a meeting. This is a conversation worth having.

FAQ: Redial BPO attending ShopTalk Spring 2026

1. What is ShopTalk Spring 2026?

ShopTalk Spring 2026 is a leading retail industry conference held March 24–26 at Mandalay Bay, Las Vegas. It draws 10,000+ attendees, 200+ speakers, and thousands of curated one-on-one meetings across three days of programming focused on retail’s most pressing topics.

2. Why is Redial BPO attending ShopTalk Spring 2026?

Retail and e-commerce brands are a core part of who we serve. ShopTalk is where those conversations happen at the highest level, and it’s where we want to be.

3. How do I schedule a meeting with your team at ShopTalk?

Contact us in advance through redialbpo.com or reach out to Elder Gonzalez or Jason Heil directly on LinkedIn.

4. What services does Redial BPO offer?

We provide nearshore and offshore BPO services, including inbound and outbound support for voice, email, SMS, and chat. Our delivery teams are based in Mexico, Costa Rica, South Africa, and the Philippines, serving retail and e-commerce brands across North America.


At Redial BPO, we believe AI works best when it amplifies human expertise, not replaces it. This article was developed by Lincoln Graham, Director of Marketing, with the help of AI to organize and draft the written content. The experience, data, and perspective are entirely his.


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https://redialbpo.com/wp-content/uploads/2026/03/Shoptalk-Blog-Image-1200x637px.jpg 637 1200 Lincoln Graham https://redialbpo.com/wp-content/uploads/2023/07/logo-standard-for-websiteUP.png Lincoln Graham2026-03-04 13:50:162026-03-04 13:50:17Redial BPO attending ShopTalk Spring 2026

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AI in the Contact Center: From Recruiting to Readiness What AI is not is a replacement for human judgment
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