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Lincoln Graham

About Lincoln Graham

Award winning marketing leader in brand, creative and digital with over 15 years of experience in SaaS, enterprise technology, and digital design. Transitioned from a programmer to UI/UX designer to a creative leader, successfully revitalizing global brand systems, leading award-winning campaigns, and building high-performing teams. Specialize in developing Figma-driven design systems, managing creative operations, and aligning brand storytelling with business strategy. Exceled at collaborating with sales, marketing, and product teams to execute cohesive brand experiences across campaigns, events, and platforms. Passionate about combining creativity and process to drive impact, efficiency, and engagement.

  • redialbpo.com
  • lingraham@redialbpo.com
  • 28 articles published

Recent articles

  • Redial BPO attending Auto Finance Summit East 2026
  • Redial BPO attending ShopTalk Spring 2026
  • One Team, One Voice: How Redial BPO Supports Women in South Africa Through Workplace Solidarity

Entries by Lincoln Graham

Redial BPO in ShopTalk Fall 2025: Elevating Customer Experience Innovation

July 28, 2025 in Events /by Lincoln Graham

The retail industry is evolving rapidly, and events like ShopTalk Fall 2025 are at the forefront of this transformation. As a leader in customer experience solutions, Redial BPO in ShopTalk […]

Redial BPO at CCW Las Vegas 2025: Elevating Customer Experience with AI-Driven BPO Solutions

May 12, 2025 in Events /by Lincoln Graham

Redial BPO is excited to announce our participation in Customer Contact Week (CCW) Las Vegas 2025, the world’s largest customer contact event. Taking place from June 9-12 at Caesars Forum […]

Redial BPO at CX Healthcare Exchange West USA 2025: Shaping the Future of Patient Experience

May 9, 2025 in Events /by Lincoln Graham

At Redial BPO, we are excited to announce our participation in the CX Healthcare West USA 2025 event. This event is a unique opportunity to explore the latest trends and […]

Redial BPO: A Proud Contributor to Impact Sourcing Magazine

April 18, 2025 in BPO /by Lincoln Graham

In the ever-evolving landscape of Business Process Outsourcing (BPO), visibility and credibility are paramount. Redial BPO is thrilled to announce our recent feature in the prestigious Impact Sourcing Magazine. Table […]

Redial BPO Present in Reuters CSX West 2025

April 9, 2025 in Events /by Lincoln Graham

Redial BPO is excited to announce our participation in the upcoming Reuters CSX West event! As a leading provider of Business Process Outsourcing (BPO) solutions, we are committed to enhancing […]

Redial BPO in ShopTalk Spring 2025

March 31, 2025 in Events /by Lincoln Graham

Redial BPO is excited to announce its participation in ShopTalk 2025, one of the most anticipated events in the retail and customer experience sectors. This annual conference brings together industry […]

5 Things To Consider Before Hiring A Call Center

September 6, 2023 in BPO /by Lincoln Graham

Bringing in an outside team to handle customer calls is one of the highest-leverage decisions a growing company can make, and one of the easiest to get wrong. The right […]

Why do you need to constantly train your team?

June 28, 2023 in Redial Culture /by Lincoln Graham

Do you think that constant training or feedback could be a negative metric in the workplace?  You might want to reconsider.   Although you shouldn’t go overboard with hours of training, […]

What is Employee Experience (EX)?

June 21, 2023 in BPO /by Lincoln Graham

Employee experience is the sum of every interaction a person has with your company, from the first job description they read to the exit interview months or years later. Get […]

Call Center for Business: How to Know When You Need One

May 17, 2023 in BPO /by Lincoln Graham

Every growing company reaches a point where keeping up with customers starts to feel like a losing race. Emails pile up, calls go unanswered, and the team that used to […]

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